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Importance of VoIP Phone System
By A. James
Voice over Internet Protocol (VoIP) phone system is the latest technology that enables making of telephone calls using the Internet. VoIP is adding new dimensions and altering business communications in a big way. Succinctly stated, VoIP converts analog voice signals into digital data packets to facilitate two-way transmission of conversations in real time using the Internet.
The importance of VoIP phone system lies in its functionality, multiple features and several other advantages including cost-savings. Apart from the standard features like caller ID and call forwarding, VoIP has distinct features such as web mobility, managing of voice mail and facility for conference calls.
When traveling to whichever part of the world, you continue to use of your same number which ensures you do not miss out on any valuable business call and this feature endows VoIP the much-needed portability status.
Besides VoIP has a host of features to uplift the quality of business communications leading to increased productivity - speed dialing, find-me-follow-me, do not disturb, call transfer, toll-free numbers, caller ID blocking, multi-ring facility, distinctive ringing, enhanced voicemail, area code selection, anonymous call block - the list is truly endless.
VoIP systems offer business houses the technological infrastructure eminently required in today's global marketplace. Businesses are taking advantage of VoIP and its important features like unified communications to videoconferencing and data sharing to build rapport with business associates and clients around the world.
The VoIP technology utilizes the Internet to transmit voice data for telecommunication purposes and that is the reason why thousands of business companies are clamoring to have VoIP phone systems for their communication needs. VoIP technology perhaps needs some further refinement as the common complaints are an increase in dropped calls and poorer voice quality.
Big corporations hitherto had an unfair advantage over small businesses and that situation has ceased to be with the emergence of VoIP. Small and medium-sized businesses are now availing all the benefits of VoIP technology and VoIP service providers are also doing their bit to reach out to the small and mid-sized businesses and offering them cost-effective solutions.
VoIP is enabling small and mid-sized business houses to capitalize on its many advantages - lower overhead costs, improved customer relationship management, better rapport with clients, speedier exchange of information, more effective collaboration among employees, business associates and customers.
Apart from businesses, the VOIP has ideal applications in many back office agencies that have principal offices in other countries, call centers, import/export houses and other offices that have multiple locations across the world.
With the demand for VoIP steadily increasing, the VoIP service providers are no doubt having a field day. But for your business to avail of all the numerous benefits VoIP offers, it is critically important that you have a reliable broadband connection and more importantly, you tie up with the right VoIP service provider who is reputed and dependable and capable of understanding the specific communication needs of your business.