3CX PBX for Windows Feature Comparison Chart

 

FREE Edition

Commercial Editions

General Phone System Features
Call Logging
Call Reporting
Blind Call Transfer
Attended Call Transfer
Call Forward on Busy
Call Forward on No Answer
Call Routing (DID)
Caller ID
Conference Calling
Auto Attendant / Digital Receptionist
Voice Mail
Music on Hold
Ring Groups
Hunt Groups
Central Phonebook
Call Parking  
Call Pickup  
Call Queueing  
Call Recording  
Dial by Name  
MWI - Message Waiting Indicator  
BLF Status Updates  
Conference Rooms  
Intercom  
Paging  
 
Management and Scaleability
Web-based Management Console
Configuration Wizard
Real Time web-based System Status
Integrated Web Server
Automated Restore and Backup
Firewall Friendly Configuration of External Extensions
Microsoft Windows Server 2003 Certified
Integrated Enterprise Database (PostgreSQL)
Ability to Run as Windows 2008 Virtual Machine
Ability to Run as Vmware VurtualMachine
Supports Windows Clustering
Automatic Phone Provisioning
Allow Users to Configure their Own Extension Settings
 
Unified Communications and Mobility
Myphone Self-Service User Portal
Receive Voice Mail via Email
Public SID ID for Extensions
3CX Tunnel for Easy Remote Connections
Advanced forwarding rules based on caller ID, time & type of call
Integrate Branch Offices with 3CX Bridge  
Standards-based Presence Information  
Integrated Fax Server  
Receive Faxes via Email as PDF  
 
3CX VoIP Client
Compact Windows System Tray Applet
Tunnel all VoIP Traffic over a Single Port
Place Calls
Transfer Calls
Shows Incoming Calls
Shows Caller ID
Shows Personal Call History
Divert Calls to Voice Mail  
TAPI Driver for Integration with Outlook  
Queue Monitoring  
Shows Status of Other Extensions  
Run as Presence Monitor in Combination w/ Deskphone  
 
3rd Party Application Integration
Microsoft Outlook  
Salesforce Integration  
HTTP API to Integrate with any Web CRM  
Microsoft Exchange 2007 UM  
 
SIP Standards Support
Fully Supports RFC 3261
SIP Forking
Establish Standards-based SIP Trunks with other SIP Servers  
 
Devices and Providers
Supports SIP Hardware Phones
Supports SIP Software Phones
Supports Leading  SIP / VOIP Gateways
Supports Sangoma Cards
Supports Popular SIP / VOIP Providers
SIP Trunking Support
Create Free Communication Links to other 3CX Systems  
Create Free Communication links to other SIP Servers  
 
Codecs (Voice Compression)
G711 (a law and u law)
GSM
Speex
Ilbc
G729*1  
*1 The Small Business Edition includes 4G729 calls, The Pro Edition 8 and the Enterprise Edition 32
 
Customer Service and Support
Wiki
Community Forums (no 3CX Support)
Email Support *2  
Live Chat Support*3  
3CX Partner Forum (only for 3CX Resellers)  
3CX Partner Support Portal (only for 3CX Resellers)  
*2 Requires a support package
*3 Requires a support package

Last Updated (Thursday, 20 January 2011 08:35)

 
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